At Neotalent Conclusion, part of the broader Conclusion ecosystem, we are committed to delivering sustainable business transformations and cutting-edge IT services. Neotalent Conclusion is a brand within a collective of over 30 specialized companies under Conclusion, each with its own field of expertise. What connects the companies in the Conclusion ecosystem is a shared focus on long-term partnerships, built on sustainable customer relationships. These collaborations enable Conclusion to solve complex, multidisciplinary challenges that are central to many clients’ digital transformations.
However, in a growing market, a significant challenge has arisen: the availability of skilled professionals, especially within the tight labor market of the Netherlands. To continue meeting demand without compromising on the quality that defines Conclusion, at Neotalent Conclusion we have embraced the OneShore model, which expands capabilities beyond national borders. This approach isn’t traditional offshoring—it’s an innovative, tailored solution that integrates our teams into a seamless global delivery model while working closely with the broader Conclusion network.
Blended Teams, Unified Solutions
In 2023, Conclusion expanded its ecosystem by integrating three international IT companies: Neotalent Conclusion and Score Conclusion in Portugal and Spain, and Lalandi Conclusion in South Africa. Each of these companies brings specialized expertise in areas such as software development, SAP solutions, and DevOps, providing a wide range of skills to address the needs of diverse projects.
At Neotalent Conclusion, our specialists don’t just work remotely—they become part of fully blended teams. This means that our employees are integrated directly into the client’s team, working alongside other experts from the Netherlands and beyond. Whether team members are based at home or abroad, they are equally vital to the project’s success, working closely with Conclusion’s expert teams.
“Our OneShore business model is all about seamless team collaboration. Unlike traditional nearshore models that have clear separations between offshore teams, we’ve nailed down the perfect mix. We do this by aligning every team member with Conclusion’s core values and culture. When everyone shares the same values and work ethic, it creates a smoother, more harmonious team dynamic.” — Susana Pimentel, Nearshore Business Manager at Neotalent Conclusion.
By fostering trust and a shared vision across all geographies, OneShore teams operate as a single, cohesive unit, ensuring a seamless workflow that benefits both clients and team members.
Conclusion’s Nearshore Approach: Redefining Global Collaboration
Instead of the traditional nearshoring or offshoring approach—where work is outsourced to distant teams—Conclusion’s OneShore model focuses on building fully integrated expert teams that are part of the broader company ecosystem.
At Neotalent Conclusion, we are fully aligned with this model, working in close collaboration with onshore colleagues, combining our expertise with Conclusion’s global reach. Thanks to remote work, this allows us to enhance our blended teams and ensure quality service delivery from both local and international talent.
This approach is deeply rooted in Conclusion’s belief that remote collaboration should not be limited to simple outsourcing but rather foster a unified workforce. As highlighted in Conclusion’s Whitepaper on this model, Capacity and Quality with OneShore, traditional offshoring models often lack integration, creating a separation between front-office and back-office teams. However, Conclusion’s OneShore model rejects this fragmented approach, ensuring that international professionals are fully embedded in customer teams, matching the company’s DNA in terms of culture, work ethic, and trust.
This distinction is what sets Conclusion apart—moving beyond cost-driven outsourcing towards a true international delivery model based on equality and collaboration. One of the major advantages of this approach is that it allows businesses to focus on their core operations while benefiting from high-quality IT services.
“By outsourcing IT services from Neotalent Conclusion, our customers can focus on their core business activities. Their internal teams can concentrate on strategic initiatives rather than getting bogged down by day-to-day IT management, all while achieving a significant level of cost savings.” — Luís Oliveira, Service Delivery Manager at Neotalent Conclusion.
This strategic focus enhances operational efficiency, allowing organizations to allocate resources more effectively, while OneShore teams remain adaptable to changing demands.
Creating Synergy with the Conclusion DNA
Conclusion’s approach to OneShore is founded on principles of equality and collaboration. Whether a team member is based in Portugal, Spain, South Africa, or the Netherlands, they are considered an essential part of the team, working together in harmony. For this model to be effective, several important factors come into play, such as:
- Work Ethic & Culture: We all believe that a shared mindset and work attitude within a team is essential to success. Diversity makes our teams stronger, but alignment in how tasks are approached is key to effective collaboration.
- Trust: Building trust within virtual teams is crucial. We invest in strong relationships across teams to ensure that everyone can rely on each other to achieve shared goals.
- Clear Communication & Collaboration: Transparent communication is the backbone of any blended team. Setting clear expectations around working hours and collaboration helps us keep all team members engaged and informed.
The impact extends beyond technical expertise—cultural adaptability and communication are just as crucial to success.
“Each country has its own unique way of communicating, making decisions, and solving problems, and being exposed to these different approaches has helped me grow both personally and professionally. For example, I’ve come to appreciate the Dutch directness—it has taught me to be more straightforward and efficient in my communication. At the same time, collaborating with colleagues from diverse backgrounds has strengthened my ability to find common ground and build strong working relationships, making me a more well-rounded and effective professional.” — Ângela Lima, OneShore Consultant.
By prioritizing collaboration, adaptability, and cultural awareness, OneShore ensures that both employees and clients benefit from a well-structured, high-performing international team.
Strategic Hubs: Portugal, Spain, and South Africa
Neotalent Conclusion, alongside Score Conclusion and Lalandi Conclusion, forms the foundation of Conclusion’s nearshoring strategy. Portugal, Spain, and South Africa are home to leading technical universities and highly skilled professionals who are eager to work on challenging international projects.
The decision to expand into these regions was not just about talent availability, but also about cultural and operational alignment. As Bert Jan de Jongh, a member of Conclusion’s leadership team, explains: “These countries check all the boxes. In factors like availability of IT staff, level of education and command of English. We also looked at whether the country is politically and economically stable. On top of that, it was important that they have the same approach to inclusivity and diversity as in the Netherlands. The people are accessible and work well together. For us, it’s about sharing the same values, so we can be part of one big family together. And of course, the beautiful weather and great food and drink don’t hurt.” (OneShore: capacity abroad).
Beyond cultural compatibility, the growing demand for specialized IT talent has made this international expansion essential. “The recruitment of tech professionals has been facing significant challenges like a limited talent pool, rapid technological changes requiring continuous learning, and the increasing global competition for top IT talent. The OneShore model helps solve these challenges by providing access to skilled professionals across different geographies, ensuring scalability, and enabling faster development cycles due to timezone alignment.” — Bruno da Paz, IT Talent Acquisition Team Leader at Neotalent Conclusion.
By broadening the available talent pool and ensuring scalability, OneShore enables clients to secure top-tier expertise while maintaining agility in an evolving digital market.
This cultural and technical fit ensures that professionals in these locations work seamlessly alongside their Dutch counterparts, sharing not just expertise but also a common mindset in terms of work ethics and collaboration. Additionally, the cost-quality ratio in these markets is particularly favourable, which allows us to offer exceptional value to clients while maintaining Conclusion’s standards.
The Key to Success: A Single, Unified Team
At Neotalent Conclusion, we understand that remote collaboration can be highly effective, but it requires careful attention to relationships and communication. While virtual collaboration works well, occasional in-person interactions for team building and collaboration are equally important. In a world of increasing digital complexity, we believe in the power of a single, unified team that brings together the best of both local and international expertise. This principle is deeply embedded in Conclusion’s way of working.
As Bert Jan de Jongh highlights: “Connection is one of the basic principles of the Conclusion ecosystem. Despite the physical distance, we believe it’s important to meet up every now and again. We want to build international teams. That’s only possible if you get to know each other and forge a connection.” (OneShore: capacity abroad).
OneShore also prioritizes employee well-being and professional growth, ensuring that team members thrive in a supportive and balanced work environment.
“Having teams spread across different countries and working cultures, OneShore strives to benefit everyone and ensure all employees feel comfortable to be their best. The focus on work-life balance also makes for a more relaxed environment for personal activities, without guilt for handling unexpected personal matters. Personally, I’m excited to work for a company that offers this—it improves my quality of work and loyalty to the company.” — Lindyn Krieg, OneShore Consultant.
This sense of balance and belonging translates into better team performance, as engaged and satisfied employees are more productive and motivated. But beyond internal culture, OneShore’s success is also deeply connected to the value it brings to clients.
“It’s critical to understand valuable insights of what’s expected in order to recommend the best solutions, and our OneShore team does that. Clients want to feel safe with a team that is not only focused on security but also innovation and time to deliver. It’s great to be part of a team that prioritizes these requirements and expectations.” — Lindyn Krieg.
Through the OneShore model, Neotalent Conclusion strengthens Conclusion’s services by creating a truly global delivery model. Our mission is to combine onshore and nearshore talents in the right balance to deliver maximum value to our partners. By leveraging this international approach, we ensure that we can continue to meet the evolving needs of the market.
Get to know our Key Partners in the OneShore Ecosystem
- Score Conclusion: Specializing in technology-driven business optimization, Score Conclusion offers SAP expertise and information systems consultancy. With a team of over 145 experts, they focus on turning knowledge into real business value.
- Lalandi Conclusion: Based in Cape Town, Lalandi Conclusion provides customized software solutions with a focus on offshore development. With a team of over 60 employees, they deliver high-quality software that seamlessly integrates with international teams.
Discover the Power of OneShore
At Neotalent Conclusion, we believe in the strength and cohesion of integrated, global teams. The OneShore model allows us to combine the best of onshore and nearshore talents to create a truly unified workforce that delivers outstanding results. Whether working on local projects or supporting the broader Conclusion ecosystem, we are committed to delivering solutions that drive growth and success for our clients.
